EPA Converter Warranty
EPA-Compliant Catalytic Converter Limited Warranty
Emissions Warranty |
|
25,000 Miles | 40,000 Kilometers |
Structural Warranty | |
5 years / 50,000 miles | 5 years / 80,000 Kilometers |
DRiV warrants that its new aftermarket catalytic converters has been designed and manufactured to meet the emission reduction requirements specified by the U.S. Environmental Protection Agency and, when the vehicle is properly maintained, will meet such emission reduction requirements for a period of 25,000 miles from the date of installation and will not constitute a safety hazard. DRiV warrants that the catalytic converter external shell, including end pipes, shall be free from defects in materials and workmanship for a period of five years or 50,000 miles from the date of installation, whichever occurs first. This Limited Warranty is valid in all U.S. states (except California) and Canada.
DRiV's obligation under the Limited Warranty described above is limited to one of the following at DRiV’s discretion: (a) payment of the full and reasonable replacement cost of the defective converter as a credit toward the purchase of a compliant replacement converter or (b) replacement of any such defective converter. Either of these options requires that the defective converter be returned to an authorized dealer, along with the proof of purchase and properly completed warranty certificate. Any incidental and consequential damages are excluded under this warranty, regardless of when the failure occurs. This warranty has no cash value.
To make a claim under this warranty, return the defective product with the dated original receipt to the dealer or retailer from whom it was purchased.
This Limited Warranty is conditioned upon the converter being properly installed on the vehicle for which it is designed and cataloged, and that the vehicle on which it is installed is maintained in proper operating condition. If the warranty claim relates to emission performance, proof of failure of an emission test must be provided.
This Limited Warranty does not apply to purchases made through unauthorized retailers/dealers including unauthorized online sellers. A list of authorized retailers/dealers can be found under WHERE TO BUY. DRiV has no way to confirm the authenticity and quality of products sold through unauthorized resellers and is not obligated to honor warranty claims when purchased from an unauthorized individual, unauthorized retailer/dealer, or unauthorized online retailer. Purchases made through auction sites, marketplaces, private or third-party sales, or other unauthorized online retailers are not eligible for warranty.
This warranty does not apply to: (i) any other costs, including costs of removal, installation, diagnostic time, and any other expenses arising out of replacing the product (ii) products which have been installed on non-catalogued applications; (iii) products that are new, unused or show signs of normal wear but not defective; (iv) products which have been misused, modified, altered, improperly applied or installed; (v) product damaged in an accident or by fire, weather, or any other force majeure event or hazard; (vi) products which have been installed on vehicles used for commercial, fleet, Governmental or racing purposes or damaged due to vehicle modifications; (vii) obsolete parts no longer available from DRiV; (viii) product that has been transferred from the vehicle on which it was originally installed; (ix) non-genuine DRiV branded product or competitive parts; (x) product that has been damaged from the use of leaded fuels; and (xi) products installed on vehicles that have been modified outside the specifications of the vehicle’s original equipment manufacturer, including but not limited to aftermarket modifications for racing, off-road, or powersports purposes.
DRiV will not accept any returns and is not responsible for any claims related to circumstances and products described in the preceding sentence. All warranties, express or implied, are disclaimed if not stated herein. Any implied warranties you may have under state law are limited to the same duration and other terms as this warranty to the extent permissible.
DRiV will contact warranty-serviced consumers to conduct customer satisfaction surveys relating to product and warranty service. Survey activity will provide valuable feedback and help measure the level of consumer satisfaction in different markets.
Information or assistance regarding a warranty claim may be obtained by writing:
Warranty Department / DRiV
One International Drive
Monroe, MI 48161